At Ikkfoo Consulting, innovation has been etched into our DNA. We are proud to unveil a game-changing application that seamlessly integrates a chat interface into Salesforce. Think of this as your robotic sales buddy – ready to lend a helping hand for a vast array of tasks.

The magic begins the chat interface

Our Salesforce assistant doesn’t just have a chat interface; it's embedded with a powerful Large Language Model (LLM) and has access to a wealth of information within your documentation. The secret sauce is a retriever component that goes deep to find all the information it needs to craft a well thought out, client focused message.

A Glimpse into the “black box”:

The application comes packed with a selection of prompts. Each prompt, crafted with finesse, is geared to execute a specific business process. Imagine telling your robotic buddy to “write a welcome email” or “follow up with a dormant customer.” We’re not stopping here; our vision is to expand this toolbox to incorporate virtually every task your sales and support teams undertake daily.

The Human-Touch. Our tools work as an Exoskeleton:

Our assistant doesn’t just automate; it empowers. Acting as an intelligent exoskeleton, it takes the initiative in executing a task. The sales and support teams have the final say – they can fine-tune he bot's output to add that quintessential human touch. Our application isn’t tied down; it can take up residence in multiple places within Salesforce, including: Contacts; Accounts; Leads; Cases; Pages. Empowering each one of them, it can help any company team in a number of ways. For example:
1. Responding to customer inquiries.Addressing support requests (e.g., resolving issues with features).
2. Handling sales queries about product capabilities.
3. Ensuring customer satisfaction and retention.Unveiling tailor-made product features for specific clients.

We tailored an example use-case, for you to see the potential of an AI integrated in your every day